Goodays: ushering in positive customer engagement

For businesses, fostering strong customer relationships is a must. Meet Critizr, a name synonymous with customer engagement, yet negative. So, we lightened up the mood and rebranded it to Goodays. Not just a change of name, but a transformation that promises to elevate interactions between customers and businesses, making every day a positive experience.

The power of Goodays

Committed to creating a positive impact, their new identity reflects just that. The name captures the essence of turning ordinary days into exceptional ones. Focused on empowering businesses to thrive through effective customer engagement, this rebrand is their declaration to bring about interactions that matter.

Goodays isn’t just an evolution; it’s a revitalization. Armed with innovative tools and insights, they aid businesses in understanding their customers better, fostering growth, and creating strategies that become more than just a thought.

Enhancing customer experiences and embracing a bright future

The heart of Goodays lies in elevating customer experiences. With an eye on the future, its platform provides seamless avenues for customers to amplify their voice by sharing feedback. Whether it’s AI-driven support or predictive analysis, Goodays ensures that customers feel valued and heard.

A unified approach

The transition to Goodays signifies more than just a name change—it signifies a unified community. Championing the thought of each interaction, no matter how small, having the potential to make someone’s day: Goodays united business and customers.

Embrace the positive

The rebranding of Critizr to Goodays amplifies the platform’s dedication to enhancing customer experiences and propelling businesses forward. Goodays CEO Nicolas Hammer explains:

“This change of name allows us to escape the negative and limited idea of criticism and embrace that positivity. Our new name allows us to clarify our positioning in all markets: Goodays exists to help companies transform their corporate culture and become truly customer-oriented.’